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Returns & Exchanges

We take pride in the quality of our merchandise and want you to be happy about your order. We are happy to offer easy, no-hassle refunds on unworn dresses, received within 30 days of receipt. All returned products must be unworn and in original packaging with tags affixed. Shipping fees will not be refunded. Download A Return Authorization Form (PDF)

Returns

  • Returns must be initiated within 30 days of receiving your order.
  • All returned items must be received back in their original, unworn condition and must include all original packaging with tags affixed.
  • A refund will be issued for the purchase price, less the shipping charge.
  • Credit will only be applied to the original credit card account used for the purchase.
  • Most credits are applied within 5-7 business days of receipt of the item, allowing for processing and inspection time.
  • If our warehouse is unable to accept your return, the merchandise will be returned to you without credit.

Exchange Policy

We do not offer exchange service for products at this time. If you purchased your item/s on www.newlymaid.com and would like to exchange for a different size or style, you will need to return the item/s for a refund and place a new order for the correct item/s on www.newlymaid.com.